About the Role
Join our team as a Front Office Agent in Yerevan, where you'll be the first point of contact for our guests. This is a fantastic opportunity for university students and early-career candidates looking to gain valuable experience in the hospitality industry.

What You'll Do

Welcome and assist guests during their stay
Manage check-ins and check-outs efficiently
Handle guest inquiries and provide information about the hotel and local attractions
Support the front office team in daily operations

What We're Looking For

A genuine curiosity for hospitality and a willingness to learn
Relevant coursework in hospitality, communication, or a related field
Basic familiarity with front office operations and customer service
A friendly and approachable demeanor

What You'll Learn

Essential skills in customer service and guest relations
Insight into hotel operations and management
Opportunities for mentorship and professional growth within the hospitality industry

Holiday Inn Express Yerevan is a branded hotel by IHG Hotels & Resorts, ideally located in the heart of Yerevan's city center. Opened in 2018, it was the first IHG hotel in Armenia, marking the company's entry into the Armenian market. The hotel offers modern, comfortable accommodation with the internationally recognized Holiday Inn Express brand standards, making it a preferred choice for both business and leisure travelers.